Our Story

Who we are

At Cafe PAP we strive to be the place where you want to go outside of your home and work. A place you feel comfortable in as part of your daily, weekly and even routine.

Coffee is the lynchpin of our business and we take it seriously. We place great emphasis on quality and take considerable effort to supply a range of premium quality espresso-based beverages.

To ensure the utmost quality, all our coffee is batch-roasted in-house to create our perfect CAFE PAP flavour profile.

Vision

Build a company that provides extraordinary value for the Customers, Associates, Community and Owners.

Mission

To glorify God by offering a pap experience to our mid-high end customers through serving differentiated espresso based beverages and other fresh products in the greater Kampala and other cities in the region.

Our Values

CUSTOMER SERVICE: Crowning the customer through high quality products, personalized service and create emotional experience.

INTEGRITY: Integrity and professionalism underline our business model. To be Honorable, Ethical and accountable in everything we do.

TEAMWORK: Build a highly Engaged Team by developing and deepening knowledge and skills of our associates. Create a motivating environment to work in by fostering mutual respect and cooperation.

QUALITY: A Holistic quality approach is the cornerstone of our business. A professional team and operational excellence are the drivers of our differentiated products and services.

CREATIVITY: Conscious that maintaining the best position in the industry cannot depend on the past success, we continually develop innovative ideas to WOW our customers.

RELATIONSHIPS: Cultivate deep relationships through open and honest communication to make emotional connections with all our internal and external customers.