OUR VISION: Build a company that provides extraordinary value for the customers, employees, community and owners.

OUR MISSION: Share the enjoyment of Coffee by serving differentiated Espresso-based beverages in a great ambience at all our outlets.

VALUES: INTEGRITY: Dignity, humility and ethics drive our business and commitment to our communities and environment.
SERVICE: We are dedicated to satisfying our customers by respecting and listening to their requests and strive to exceed their expectations in affordability, quality and on-time delivery.
QUALITY: Deliver excellence in products, service, relationship, communication and strive for continuous improvement and respond to change. Each of us is responsible for the quality of whatever we do.
LEADERSHIP: Exemplary leadership at all levels through competence, creativity and teamwork.
AMBIENCE: Create a continental atmosphere based on cleanliness.

OUR COMMUNITIES: A SMALL CONTRIBUTION MAKES A BIG DIFFERENCE
Management should contribute to society, provide for environmental sustainbility and improved lifes of the disadvantaged
WOMEN IN COFFEE: Support women we work with to generate more income from coffee and other sources
SOS: We believe every child deserves good living and therefore we make small annual financial contributions and Christmas gifts
WATOTO CHILDCARE MINISTRY: As a member of Watoto Church, we sponsor a child . . . read more
FAMILY LIFE NETWORK: We make monthly financial contributions